Browse Our
FAQS
Getting
Started
What floor ARE YOU ON?
We are located on the second floor of the Western Kings Memorial Health Centre. You can access us by stairs, or by elevator.
WHERE ARE YOU LOCATED?
Our clinic is located within the Western Kings Memorial Health Centre in Berwick, NS. Our main entrance is to the back of the building (best to enter the parking lot at Brown St.). We share a parking area with the Berwick Family Practice, and our clinic is located above them. We have 2 designated parking spots near our entrance.
If you are facing the main entrance to the doctor’s office, our main entrance is around the corner on the left.
Never hesitate to call if you are unable to locate the clinic 902-375-1144.
WHAT SHOULD I BRING?
Depending on what you’re having assessed, bring loose fitting clothing. It is helpful to have clothing that makes the area visible.
Bring your insurance information for direct billing.
Do i need a doctor’s note?
You do NOT require a doctor’s referral to be assessed at any physiotherapy clinic. However, some health insurance companies still need one in order to be billed.
what is the best way to contact you?
Since we are a one-man show, treating patients and answering phones are difficult to manage at the same time. We do have a phone/voicemail, but emailing is our preference for the time being.
Our
Services
Does MSI cover your services?
No, we are considered a private clinic whose services are not covered by the provincial health cards. Our services are, however, covered by most private health insurance plans.
are you a wcb provider?
We are not a WCB provider at this time.
Do you direct bill?
We are in the process of gaining access to direct bill most health insurance companies (ie: Medavie Blue Cross, Sunlife, etc). Don’t hesitate to email if you have any questions.
My insurance only covers a portion (or none) of the session, how can i pay for the rest?
We accept debit, visa/mastercard, cash and personal cheques.
Do you offer evening appointments?
We know fitting us in during the work week is tough, so yes! We offer evening appointments throughout the week. Take a look here